Where to find help

As a student or a faculty member of Tacoma Community College, you should never have to struggle when you need help.  Here is a list of where you can go, call or email to get the help and support you need.

eLearning Help Desk:

Phone: (253)566-5176

Hours:   Monday - Thursday:  7:00AM to 9:00PM

              Friday:     7:00AM to 4:30PM

              Saturday:  8:30AM to 4:30PM

Email:  elearning@tacomacc.edu

The Portal Quick Link for Learning Network Support:

We have over 700 guides and lessons for students and faculty.  Once in the portal you can search the guides for just about anything from how to check your email to submitting your homework in Angel.

With the adoption of our new Learning Management Software (your online class access) Canvas, we have added close to 100 new guides and lessons to our growing list.   If your question is not of a technical nature there are also guides in there for the library and the tutoring centers. 

If after searching through the guides you still are unable to find an answer for your issue, you can submit a support ticket and we will get back to in a timely manner.

Just click on "Request Support"

 
Click on "Submit a Ticket"

There are many areas around the campus where you can get the help you need.  Here is a list of resources that you may find useful:

Business Education Center

Drop in or Make an Appointment by calling (253)460-4411

Location: Building 16, in room 308.

The BEC specializes in tutoring:

·         Accounting courses (ACCT)

·         Business courses (BUS)

·         Computer User courses (CU)

·         Economics (ECON)

·         Business Calculus (MATH 147, 148)

·         Statistics (MATH 146)

Active Learning Lab

Location: just inside the east entrance of the Science & Engineering Building.

·         Science

·         Engineering

 

The Active Learning Lab is a place for students to meet to study, work on projects, and get help in their science and engineering classes. 

Reading & Study Skills Center

Location:  upstairs in the Library/Learning Resource Center, Bldg. 7, Rm. 224.

The Reading and Study Skills Center welcomes all TCC students, including those enrolled in Reading 75, 85, and 95, as well as ABE, ESL, and EAP.

Reading students will engage in course-required exercises during their weekly class sessions and may drop in any time in order to complete their assignments.

In addition, we offer computer-based help for GED and Accuplacer test practice/preparation.

Resources in the Lab include 24 computers, and we offer assistance with log in, and other specialized needs for course-required learning programs.

MARC -Math Advising and Resource Center

Contact: (253)566-5145  (no tutoring over the phone)

·         Math Help

·         Math Advising

·         Math Resources

·         Math Testing 

The MARC location: Building 19 Room 22

The Writing & Tutoring Center

Call to make an appointment: (253)566-6032

Areas of assistance at TCC:

Adult Basic Education

·         English & Writing

·         Spanish

·         EAP/ESL

·         Biology

·         Physics

·         Chemistry

·         Social Sciences

·         Reading

·         Math

  

Computer Assisted Learning Lab

Location: Building 7, Room 2 

Computer assisted learning is an interactive educational method providing an effective and measurable means to improve reading, writing, and math skills for all levels of pre-college students.

In addition, participants can explore the content of college level course assignments; conduct more in depth, course relevant research; and improve personal computer knowledge and skills in the process.

Library

Location: Building 7